Nykaa is a popular Indian e-commerce platform that specializes in beauty and wellness products. The company was founded in 2012 by Falguni Nayar, a former investment banker, and has since become one of the leading players in India’s beauty and personal care industry.
Nykaa offers a wide range of products across various categories, including makeup, skincare, haircare, fragrances, wellness, and personal care. The platform has over 1,500 brands listed, including both international and domestic brands, and offers a range of price points to cater to different customer segments.
In addition to its e-commerce platform, Nykaa has also launched several physical stores across India, called Nykaa Luxe and Nykaa On Trend, which offer a curated selection of high-end and affordable beauty products respectively. The company has also launched its own private label brand, Nykaa Cosmetics, which offers a range of high-quality and affordable makeup and skincare products.
Nykaa’s success can be attributed to its focus on customer experience, with a user-friendly website and app, fast and reliable delivery, and a wide range of products. The platform also offers several value-added services, such as product recommendations, personalized skincare and makeup consultations, and a loyalty program that rewards customers with points that can be redeemed for discounts and offers.
Nykaa has also been at the forefront of several technological innovations in the Indian e-commerce industry. In 2018, the company launched Nykaa Mirror, an augmented reality tool that allows customers to try on makeup virtually, helping them make informed purchase decisions.
Nykaa has received several accolades for its innovative approach to e-commerce and beauty. In 2019, the company was named the “Retailer of the Year” at the India Retail Forum, and was also included in Forbes India’s “W-Power Trailblazers” list of women entrepreneurs who are changing the game in their respective industries.
Nykaa has also ventured into other segments of the beauty industry, such as salons and wellness services. The company has launched Nykaa Network, a digital platform that connects beauty professionals with customers, and Nykaa Pro, a B2B platform that offers professional beauty products and services to salons and beauty professionals.
Nykaa has raised over $100 million in funding from leading investors, such as TPG Growth, Steadview Capital, and Lighthouse Funds, and is valued at over $2 billion. The company has announced plans to go public in 2021, which would make it one of the first Indian startups to do so in recent years.
Overall, Nykaa has played a significant role in shaping the Indian beauty and personal care industry, and has become a trusted and well-loved brand among its customers. Its focus on customer experience, innovative solutions, and strategic partnerships has helped it maintain its position as one of the leading e-commerce companies in India, with significant potential for growth in the years to come.